Sunrise Quang Ninh Hotel

Phòng đẹp, giá cả hợp lý, gần khu bãi biển

We arrived at this hotel with not very high expectations for the price, and sadly, we were proven correct. As we are about to check-in, we are almost immediately given a sales pitch for boat tours in Ha Long. We politely declined and were given our room key and after some delay, our passports too after all the photocopying!||||The room was very large, but also, very dated. The hot water was a bit murky so caution is advised. Further, it became very noisy at night with guests running up and down the halls - no idea why!||||When it came to breakfast, the staff were reluctant to serve anything. After a bit of a push, we were given two extremely oily fried eggs and toast - stone cold.||||In general, the staff were very unwilling to help. As an example, the hotel offered wifi and had a spare computer, but we were denied access because it was not connected to the net?! Communication was a bit difficult as no one spoke English apart from the local tourism salesman, not really their fault, I know.||||Perhaps it was just the time we went, but the town was also literally dead! We ended up staying 1 night out of the 3 planned. Hotels down the road looked a bit better, but I think staying in Halong City is only worthwhile for one or two nights at a push!

Booked this hotel 2 months in advance. ||Turned up on the day only for them to say there booked out. Mind you we also payed in advance . They sent us to a hotel 3 blocks away and had to pay again.. we didnt get any refund or apologies. ||Once we payed they then wanted a government charge. Total crap. Do not stay here.

We booked this hotel well in advance. Upon arrival the young guy working said the hotel was fully booked out. I showed him the recipt and payment of my room that me and 3 other people payed for. He still went on how it was fully booked out. ||He then sent us 3 blocks down to another hotel. We tried to get the sunrise hotel to pay for it. But there was no chance. I was never getting my money back from sunrise hotel. So we had an argument and i then had to pay for 3 people to stay in another hotel. So thats 2 hotels iv payed for. So ridiculous. We then carried out and stayed our night there. Upon leaving the same guy from sunrise hotel was at the hotel we were staying at and told us we had to pay government charges. NEVER BEEN SO RIPPED OF IN MY LIFE. Do not stay here.

This restaurant is recommended by our tour manager for cleanliness (health safety). He suggested we do not take chance with local food.||We ordered beef, sweet and sour pork ribs, a cabbage dish. The beef dish is very chewy, the pork ribs were tough. The cabbage dish is ok. But it is clean and no safety risk.

Verschikkelijk hotel. We hadden geboekt en toen we aankwamen. stond er een hele school bij de receptie en wisten ze niets van onze boeking. Uiteindelijk krijgen we een kamer waarvan de bedden niet zijn opgemaakt en snacht muizen aan onze chips zitten te knagen! Toen we de volgende ochtend wilden ontbijten was er niemand want de school was net vertrokken, we hebben een kwartier gewacht aan de tafel en zijn toen gelijk weggegaan. Gelukkig was het maar een nacht.

Качественное обслуживание, прекрасная кухня в ресторане, ухоженная территория, чистый пляж, прекрасное местоположение- из отеля можно выйти на тропу вдоль горного утеса острова Кот ба и пройти на противоположную сторону, наслаждаясь видами бухты халонг и неба))) Номера очень уютные

Pro: Huge room.||||Cons: Very noise, not from the road traffic but from the staff & guest screaming at each other between floors.||Breakfast only have 2 slices of toast and an omelette for each person.||Room are rundown and dirty (found roaches).||Staff are rude and unfriendly, Chased us out of the room at 11am.||no internet in room.